Terms &
Conditions

• Services and Information: The information provided on this website and during our services is for general informational purposes only. Rover Park Spa does not offer medical advice, diagnosis, or treatment. Please consult with a healthcare professional for any medical concerns.

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• Liability: Rover Park Spa and its employees are not liable for any injuries, damages, or losses resulting from the use of our services. Clients are responsible for informing our staff of any pre-existing conditions or concerns prior to receiving any treatments.

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• Confidentiality: We respect your privacy and are committed to protecting your personal information. Any information shared with us will be kept confidential and used solely for the purpose of providing our services.

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• Appointments and Cancellations: We require at least 24 hours' notice for any appointment cancellations or rescheduling. Failure to do so may result in a cancellation fee.

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• Payments: All services must be paid in full at the time of service. We accept various forms of payment, including cash, credit cards, and other specified methods.  

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• Changes to Terms: Rover Park Spa reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

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• By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

1. Introduction Welcome to Rover Park Spa. By accessing our services, you agree to be bound by these terms and conditions. Please read them carefully.

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2. Appointments

Booking: Appointments can be booked via our website, phone, or in-person.

Cancellations: Must be made at least 24 hours in advance. Late cancellations or no-shows will incur a fee of 50% of the service cost.

Arrivals: Please arrive 10 minutes prior to your appointment. Late arrivals may result in a shortened service time.

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3. Services

Descriptions: Service descriptions are available on our website and in our spa menu. We reserve the right to modify services and prices without prior notice.

Health Conditions: Clients are responsible for informing us of any medical conditions, allergies, or injuries that may affect their treatment.

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4. Payments

Methods: We accept cash, credit cards, and digital payments.

Deposits: A deposit may be required for certain services or group bookings.

Refunds: Refunds are not provided for services rendered. For unused services or gift cards, refunds are at the management's discretion.

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5. Gift Cards

Validity: Gift cards are valid for 12 months from the date of purchase.

Usage: Gift cards cannot be exchanged for cash and must be presented at the time of service.

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6. Conduct

Behaviour: We expect all clients to maintain respectful and appropriate behaviour. Any form of misconduct may result in the termination of services.

Property: Clients are responsible for their personal belongings. Rover Park Spa is not liable for any lost or stolen items.

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7. Liability

Accidents: Rover Park Spa is not responsible for any accidents or injuries that occur on the premises, except in cases of negligence by our staff.

Services: We strive to provide the best services but cannot guarantee specific results or outcomes.

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8. Privacy

Data Protection: Your personal information is protected under our privacy policy. We do not share your information with third parties without your consent.

Confidentiality: Client confidentiality is of utmost importance. All personal details and treatment records are kept secure.

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9. Changes to Terms Rover Park Spa reserves the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes.

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10. Contact For any questions or concerns regarding these terms and conditions, please contact us at:

 

Email: info@roverparkspa.com

Phone: +123-456-7890

1. Who is allowed to use the website?

Rover Park Spa's website is open to all individuals who are at least 18 years old. By accessing and using our website, you affirm that you are at least 18 years old or have the necessary legal authority to engage in transactions on our platform.

2. Possible payment methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)

• PayPal

• Bank Transfers

• Cash on Delivery (if applicable)

3. Statement that the website owner may change the offer in the future

Rover Park Spa reserves the right to modify or discontinue any part of our services, products, or offers at any time without prior notice. Changes will be effective immediately upon posting on the website.

4. Types of guarantees that the website owner provides to customers

We guarantee the quality of our services and products. If you are not satisfied with any service or product, please contact us within 7 days of purchase for a replacement or refund, subject to our refund policy.

5. Reference to intellectual property or copyright issues where applicable

All content on the Rover Park Spa website, including text, graphics, logos, images, and software, is the property of Rover Park Spa or its content suppliers and is protected by international copyright laws. Unauthorized use or distribution of any content is strictly prohibited.

6. The website owner's right to suspend or cancel a member account

Rover Park Spa reserves the right to suspend or terminate any member account at our sole discretion if we believe there has been a violation of our terms and conditions, fraudulent activity, or any behavior that may harm our business or customers.

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.